Wednesday, 24 January 2018
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Sales Training Dos and Don'ts for Employees

by Sean Kanan

Making sales training work for you is an important part of being a successful salesperson and you should welcome an invitation to go on any sales courses. This is particularly pertinent if your employer has arranged a sales course with a professional training company as these are people who can really get results.

So before you go on sales training courses here are some of the sales training dos and don'ts for employees that you need to keep in mind.

Do - be positive when you have the opportunity to get extra training for your position. While you may think you know everything there is to know about sales you could be surprised what you find out when you embark on training.

Don't - pass up on the chance to attend training that has been devised by training professionals. The companies that arrange this kind of training have many years of experience and they will be able to provide you with the very best sales programs around.

Do - make sure that you take as many notes as possible while you are on this kind of course. Obviously you will also be given training material while you are in attendance but you should also make a note of anything that is of particular interest to you.

Don’t - have a closed mind to new ideas or techniques that are described to you during your training. Some of the techniques that may be described as you may sound as though they won’t be as effective as what you are already doing but many people find that this is the wrong attitude. Training is in place so that you can improve your existing skills which will help you to close more sales than ever before.

Do - ask any questions that you need to while you are undertaking your training. Remember that this is the ideal opportunity for you to question any techniques or ideas that you have been shown. Asking questions will mean that you have a much better understanding of what the trainer has delivered to you and you will be able to get much more from the session in the long run.

Don’t – think that this kind of training will be the same as being coached in the workplace. Coaching is a very useful tool that can help you to see how you work and how you can be more productive. Training however is very different and when you fully apply yourself to sales training you will get so much more from it.

Do - ask your manager if you feel that you need any more training or you would like a refresher session on what you have learned. Sales training can sometimes be a lot to take in and you must make sure that you fully understand everything that your trainer have been showing you. Asking for a refresher is not a sign of not applying yourself during training, it is simply a way of showing that you want to make sure that your skills are up to date.

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