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Employee Motivation & Attitude

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While you may not always get what you want, you will always get what you expect! Surprisingly, the power of belief and expectation work just as effectively on your feelings of self-doubt and limitation as they do on your thoughts of success and achievement. Think thoughts of defeat or failure and you are bound to be discouraged. Belief is an incredibly powerful state of mind. Your belief system not only defines and shapes who you are, but it also determines your potential. Henry Ford was correct when he said, "Whether you think you can or think you cant - you are right." Your belief system, like your computer, doesnt judge what you input; it simply accepts it as the truth. Earl Nightingale, cofounder of the Nightingale-Conant Corporation, concluded that lifes strangest secret is that you become what you think about all day long. If you want to know where your predominant thoughts lie and what you believe, look at what you are experiencing in your life. Your thoughts are creative

There are only two ways to beat the competition; lower your price or increase the quality and quantity of service you provide to your customers. Customers who buy from you because of a low price are not loyal and will jump ship when your competition offers them a lower price. One of the biggest reasons most salespeople fail to succeed is because they view customer service requests as unpaid, administrative burdens rather than golden opportunities. By going the extra mile, you will stand out from the crowd because most salespeople are unwilling to even go the first mile let alone the extra mile. Consumer surveys underscore the fact that customers dont mind paying a higher price for a product if theyre satisfied with the service they receive after the sale. Developing the habit of going the extra mile and rendering service above and beyond your customers expectations is a smart business decision that pays big dividends. Going the extra mile enhances customer loyalty, increases

Anyone who does a great job consistently, over and over, kicks open the doors of opportunity in all directions. Such a person will be hired, paid well, promoted, advanced and given additional responsibilities because there are so few of them. Make a Decision Today You can put your life and career into an upward trajectory by making the decision, today, that you are going to become one of the best time managers in your field. And in this session, you will learn how to do it. Benjamin Franklin once wrote, "Dost thou love life? Then do not squander time, for thats the stuff life is made of." Exploit Your Most Precious Resource Time is your most precious resource. It is all you really have. It is your life. As long as you have lots of time, you can do almost anything. But if your time is cut off for any reason, all of your possibilities are cut off as well. Queen Elizabeth I of England was one of the richest women in the world. She owned half the country. Yet, when she was o

"Some people succeed because they are destined to, but most people succeed because they are determined to." When Henry Ford said those oh-so-true words, he wasnt just talking about himself -- even though he is the epitome of determination. He went belly-up several times, but never lost sight of his goal. He believed in himself and in what he was doing. In the end, he was so right. Dont ever let anyone tell you that you cant accomplish your goals. Who says youre not tougher, better, harder working, smarter and more able than your competition? It doesnt matter if they say you cant do it. The only thing that matters is if you say it. If you believe in yourself, theres hardly anything you cant accomplish. Most actors fail before they succeed. Gene Hackman and Dustin Hoffman were both voted by their acting classmates as the "Least Likely to Succeed." And how many of those classmates can boast an Academy Award? Woody Allen failed in both the motion picture product

"Ability is what you are capable of doing. Motivation determines what you do. Attitude determines how well you do it." - Lou Holtz What separates top producing sales people from the rest of the pack? Do they have better sales skill? More talent? Do they build relationships faster? Ask better questions? Are they great presenters? Stronger at prospecting? All of the above? Of course all of these things help, but in our experience the single most important factor that separates successful, highly productive sales people from everyone else is their attitude. If the first thing a customer buys is you - the sales person - and your attitude sucks its going to be terribly difficult to get them engaged and excited about your product or service. A great attitude can make up for a lot. In our sales coaching business we have seen many sales people with what might otherwise be fatal flaws - poor organizational skills, lack of follow up, little to no technical or product knowledg

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